Data Engineer, Amazon Customer Service

Amazon's Global Customer Service Concessions Team is seeking a passionate Data Engineer to join their dynamic team. This role focuses on leveraging data to deliver actionable insights that improve customer experience across different marketplaces. The team systematically identifies and eliminates defects leading to returns and customer issues.

As a Data Engineer, you'll work with cutting-edge big data technologies, developing and maintaining data pipelines for both structured and unstructured data. You'll collaborate with a diverse team of Software Developers, Business Intelligence Engineers, and Scientists in a fast-paced yet welcoming environment. The role offers exposure to statistical and Natural Language modeling through collaboration with scientists on global issue detection models.

The position offers competitive compensation ranging from $118,900 to $205,600 based on location and experience, plus comprehensive benefits including medical, dental, vision coverage, 401(k), and parental leave. You'll be part of a team that values diversity, inclusion, and work-life balance while working on impactful projects that directly affect customer experience.

The ideal candidate should have 3+ years of experience in data engineering, strong knowledge of SQL and Python, and experience with AWS technologies. You'll need excellent communication skills and the ability to work effectively with diverse teams. This role provides an excellent opportunity for career growth within Amazon's established and experienced team structure.