Amazon's Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team is seeking an Operations Engineer to drive innovation in fulfillment technology and robotics. This role focuses on developing and delivering next-generation technology systems for fulfillment centers across Europe. The position involves managing large-scale robotics projects, coordinating installations, and ensuring optimal performance of automated systems.
The role combines project management expertise with technical knowledge, requiring travel across European facilities. You'll work at the intersection of hardware engineering, technical program management, and customer experience, ensuring deployed solutions meet business requirements and customer needs.
As part of the MSP CX team, you'll be responsible for validating, deploying, and supporting MSP solutions globally. The role involves three key pillars: Quality Assurance, Deployment & Ramp-up, and Support. You'll work closely with cross-functional teams including maintenance, operations, and engineering to ensure successful project delivery.
This position offers the opportunity to shape the future of automated fulfillment solutions while working with cutting-edge robotics technology. The ideal candidate will combine technical expertise with project management skills and a customer-centric mindset. You'll be part of a team that transforms standalone work-cells into integrated solutions that are safe, efficient, and easy to maintain.
The role requires extensive travel (up to 90%) across Europe, offering exposure to various facilities and technologies. You'll contribute to continuous improvement initiatives, drive engineering improvements, and help set standards for deployment execution and machine performance. This is an excellent opportunity for someone passionate about robotics, automation, and large-scale technical project management.