Deployment Cloud Support Engineer- Portuguese Speaker

Amazon Web Services (AWS), the global leader in cloud computing, is seeking a Deployment Cloud Support Engineer with Portuguese language skills to join their world-class support team. This role represents an exciting opportunity to work at the forefront of cloud technology, helping customers succeed with AWS's comprehensive suite of services.

As a Cloud Support Engineer, you'll serve as a 'Cloud Ambassador,' working with a diverse global customer base to solve complex technical challenges across the AWS platform. The role combines technical expertise in cloud computing, DevOps practices, and system administration with customer-facing responsibilities. You'll be part of a team that values innovation, continuous learning, and technical excellence.

Your day-to-day responsibilities will include troubleshooting complex technical issues, creating technical content, collaborating with AWS engineering teams, and driving improvements in customer support processes. The ideal candidate brings 2-4 years of relevant experience, strong programming/scripting abilities, and expertise in areas such as containerization, virtualization, and networking.

AWS offers an inclusive work environment that emphasizes work-life harmony, professional growth, and diversity. You'll have access to mentorship opportunities, employee-led affinity groups, and continuous learning resources. The company's culture encourages curiosity and innovation, making it an ideal place for technology professionals who are passionate about cloud computing and customer success.

This role is based in Dublin, Ireland, and requires fluency in both English and Portuguese, reflecting AWS's global reach and diverse customer base. Join a team that's at the heart of AWS's mission to be Earth's most customer-centric company, where you'll help shape the future of cloud computing while developing your career in a supportive, dynamic environment.