Amazon seller fulfillment service is seeking a Support Engineer to join their dynamic team focused on driving the Selling On Amazon business. This role is crucial in developing solutions that empower millions of sellers globally on Amazon's Marketplaces. You'll be responsible for solving critical problems related to seller fulfillment services and managing a large suite of software applications.
The position offers an exciting opportunity to work with a diverse range of customers, from individual sellers to large enterprises, requiring both technical expertise and strong communication skills. You'll be handling high-impact production issues, coordinating with multiple Development, Product, and Support teams, and implementing solutions that directly affect worldwide customers and sellers.
The team values work-life balance while offering challenging problems at Amazon scale. You'll work in a fast-paced, start-up environment that embraces agile development and encourages innovation. The role provides support and resources from industry experts to foster your personal and professional growth.
Key responsibilities include troubleshooting and fixing software issues in production, developing automation tools, implementing monitoring solutions, performing software maintenance, and improving operational excellence. The ideal candidate should be detail-oriented, possess strong English communication skills, and excel at multitasking while maintaining professionalism under pressure.
This role offers the opportunity to work with cutting-edge technology, contribute to large-scale systems, and make a significant impact on Amazon's global seller ecosystem. You'll be part of a team that values proactive problem-solving, customer experience improvement, and operational excellence. The position provides a unique blend of technical challenges and business impact, making it ideal for someone who wants to grow their career in a dynamic, fast-paced environment.