DevOps Engineer III, Amazon Pay

Amazon Pay is a startup within Amazon focused on becoming the most preferred payment method for Amazon customers worldwide.
DevOps
Staff Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Finance
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Description For DevOps Engineer III, Amazon Pay

Amazon Pay is seeking a DevOps Engineer III to join their dynamic team. This role presents an exciting opportunity to tackle complex technical challenges while working with diverse customers globally. As a key team member, you'll be responsible for maintaining system reliability, implementing proactive monitoring solutions, and driving operational excellence across Amazon Pay.

The position requires deep understanding of technology landscapes and evaluation of new technologies. You'll collaborate with peers and senior leaders to define and refine operational excellence standards, while addressing complex issues spanning multiple functional areas. Your role will involve driving scalable improvements across teams, services, and platforms.

Key responsibilities include maintaining SLAs through proactive issue detection and reporting, configuring monitoring systems to prevent outages, and system administration. You'll need to excel in troubleshooting, problem-solving, and cross-team collaboration while maintaining clear communication both verbally and in writing.

Amazon Pay's mission is to become the most preferred payment method for Amazon customers everywhere. The team focuses on delivering experiences that reinforce customer trust in Amazon, continuously improving their product to provide the differentiated convenience and value that customers expect from Amazon.

The role offers an opportunity to work in a startup environment within one of the world's largest companies, embracing a "how might we?" mindset to overcome scaling challenges. You'll be part of a team that consistently strives to improve customer experience through timely and complete issue resolution.

This position is ideal for someone who thrives in a fast-paced environment, has a strong technical background, and is passionate about maintaining and improving large-scale systems. You'll have the chance to work with modern technologies, contribute to system documentation, and drive continuous improvement initiatives.

Join Amazon Pay to be part of a team that's revolutionizing the payment industry while leveraging Amazon's vast resources and expertise. This role offers excellent growth opportunities and the chance to make a significant impact on a product used by millions of customers worldwide.

Last updated 3 months ago

Responsibilities For DevOps Engineer III, Amazon Pay

  • Maintain SLAs through implementation of proactive issue detection and reporting
  • Setup and configure monitors to prevent prolonged outages
  • Write and review support procedures, system documentation, and issue tracking entries
  • Work across multiple teams to resolve issues
  • Drive root cause analysis and resolution
  • Maintain and improve system reliability
  • Evaluate and implement new technologies

Requirements For DevOps Engineer III, Amazon Pay

Python
Linux
  • 2+ years of software development or technical support experience
  • Experience scripting in modern programming languages
  • Experience troubleshooting and debugging technical systems
  • Knowledge of networking protocols such as HTTP, DNS and TCP/IP
  • Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)

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