DevOps Engineer III, Amazon Pay
Description For DevOps Engineer III, Amazon Pay
Join Amazon Pay, a dynamic startup within Amazon, as a DevOps Engineer III where you'll tackle complex technical challenges in a global payment platform. This role combines technical expertise with operational excellence, requiring you to deeply understand and evaluate new technologies while maintaining critical payment systems. You'll work with diverse customers worldwide and collaborate across teams to drive scalable improvements.
As a key member of the team, you'll be responsible for maintaining service level agreements through proactive monitoring and issue detection. Your role involves setting up sophisticated monitoring systems, troubleshooting complex problems, and ensuring system reliability. You'll need strong scripting abilities and deep knowledge of networking protocols to succeed.
The position offers unique opportunities to work on Amazon Pay's mission of becoming the most preferred payment method for Amazon customers globally. You'll be part of a team that delivers experiences that reinforce customer trust in Amazon, continuously improving products to drive differentiated convenience and value.
Working at Amazon Pay means embracing a "how might we?" mindset to tackle challenges at scale. You'll collaborate with talented peers and senior leaders to define and refine standards for operational excellence. The role requires excellent communication skills, both written and verbal, as you'll regularly interact with multiple teams to resolve issues and drive improvements.
This is an excellent opportunity for someone with strong technical skills who wants to make a significant impact in the financial technology sector while working with cutting-edge technology at a global scale. You'll be part of shaping the future of digital payments while working within one of the world's most innovative companies.
Responsibilities For DevOps Engineer III, Amazon Pay
- Maintain SLAs through implementation of proactive issue detection and reporting
- Setup and configure monitors to prevent prolonged outages
- Write and review support procedures, system documentation, and issue tracking entries
- Work across multiple teams to resolve issues
- Drive improvements across teams, services, and platforms
- Troubleshoot and problem solve complex technical challenges
- Improve customer experience by resolving issues completely and timely
Requirements For DevOps Engineer III, Amazon Pay
- 2+ years of software development or technical support experience
- Experience scripting in modern programming languages
- Experience troubleshooting and debugging technical systems
- Knowledge of networking protocols such as HTTP, DNS and TCP/IP
- Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
