Engineering Operation Technician, InfraOps DCEO
Description For Engineering Operation Technician, InfraOps DCEO
AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role is for an Engineering Operations Technician (EOT) position within AWS data centers, where you'll be crucial in maintaining the infrastructure that powers AWS services worldwide.
As an EOT, you'll be responsible for operating and maintaining critical electrical, mechanical, emergency generator, and fire/life safety equipment within the data center. The role demands a high level of technical expertise as you'll be working with equipment that must maintain better than 99.999% uptime. You'll handle everything from standby diesel generators to UPS systems and building automation systems.
The position involves hands-on troubleshooting and operation of complex systems, requiring both technical knowledge and practical skills. You'll work in a dynamic environment with 12-hour shifts on a rotating schedule, being part of a team that ensures 24/7 coverage of critical infrastructure.
What makes this role unique is the scale and impact of your work. You'll be maintaining systems that support AWS's global cloud infrastructure, directly contributing to the reliability of services used by millions of customers worldwide. The role offers opportunities for innovation and cost optimization while maintaining the highest standards of safety and security.
This is an ideal position for someone with a strong technical background in electrical or mechanical systems who wants to work at the forefront of cloud infrastructure. You'll join a diverse team at AWS, where inclusion is central to the culture, and you'll have access to continuous learning opportunities and professional development.
The role offers the chance to work with cutting-edge technology in data center operations while being part of Amazon's larger mission to be Earth's most customer-centric company. If you're passionate about technical operations, problem-solving, and maintaining critical infrastructure, this position offers both challenges and opportunities for growth.
Responsibilities For Engineering Operation Technician, InfraOps DCEO
- Operate and maintain mechanical and electrical equipment
- Troubleshoot facility and rack-level events within internal SLAs
- Perform maintenance tasks including filter changes, HVAC PMs, rack power installs
- Perform root cause analysis of equipment failures
- Take daily operational readings of mechanical and electrical equipment
- Supervise contractors performing servicing or preventive maintenance
- Respond to off-hour emergency calls
- Manage building workflows and spare part inventory
Requirements For Engineering Operation Technician, InfraOps DCEO
- Commutable to the Thames Valley Region
- Technical training (Military or trade school) or relevant experience
- Ability to work in cramped and/or elevated locations
- Valid driver's license and own vehicle
- Willing to work 12-hour shifts (rotating 3 and 4 day work weeks days or nights)
- 4+ years of Data Centre Engineering Experience preferred
- Degree in Electrical Engineering, Mechanical Engineering or relevant discipline preferred
- Knowledge of network design and layout as well as low voltage cabling
Benefits For Engineering Operation Technician, InfraOps DCEO
- Inclusive culture with employee-led affinity groups
- Ongoing learning experiences
- Annual conferences including Conversations on Race and Ethnicity (CORE)
- Equal opportunities employer
- Workplace accommodations available
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