Engineering Operation Technician, InfraOps DCEO

AWS Infrastructure Services owns and operates all AWS global infrastructure, managing data centers worldwide.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Engineering Operation Technician, InfraOps DCEO

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role is for an Engineering Operation Technician position within AWS data centers, focusing on maintaining critical infrastructure with 99.999% uptime requirements.

The position involves hands-on electrical and mechanical equipment troubleshooting and operation, including work with standby diesel generators, switchboards, UPS systems, PDUs, AHUs, pumps, motors, and building automation systems. You'll be part of a team that ensures the continuous operation of AWS data centers, working on a shift basis that may include nights and weekends.

As an EOT, you'll be responsible for daily operational checks, maintenance tasks, contractor supervision, and emergency response. The role requires technical expertise, attention to detail, and the ability to work in various environmental conditions. You'll collaborate with Data Centre Operations technicians and contribute to root cause analysis of equipment failures.

AWS offers a strong culture of inclusion with ten employee-led affinity groups reaching 40,000 employees globally. The company values diversity and provides ongoing learning experiences, including Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. This role offers the opportunity to work with cutting-edge technology while maintaining critical infrastructure that powers the cloud.

The position is based in the Thames Valley Region and requires the ability to commute, along with a valid driver's license and personal vehicle. The ideal candidate will have 4+ years of Data Centre Engineering experience and relevant educational background in Electrical or Mechanical Engineering. This role offers the chance to be part of AWS's mission to provide seemingly infinite capacity at the lowest possible cost for customers while maintaining the highest standards for safety and security.

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Responsibilities For Engineering Operation Technician, InfraOps DCEO

  • Operate and maintain mechanical and electrical equipment
  • Troubleshoot facility and rack-level events within internal SLAs
  • Perform maintenance tasks including filter changes, HVAC PMs, rack power installs
  • Perform root cause analysis of equipment failures
  • Take daily operational readings of mechanical and electrical equipment
  • Supervise contractors performing servicing or preventive maintenance
  • Respond to off-hour emergency calls
  • Manage building workflows and spare part inventory

Requirements For Engineering Operation Technician, InfraOps DCEO

Linux
  • Commutable to the Thames Valley Region
  • Technical training (Military or trade school) or relevant experience
  • Ability to work in cramped and/or elevated locations
  • Valid driver's license and own vehicle
  • Ability to work 12-hour shifts (rotating 3 and 4 day work weeks)
  • 4+ years of Data Centre Engineering Experience preferred
  • Degree in Electrical Engineering, Mechanical Engineering or relevant discipline preferred
  • Knowledge of network design and low voltage cabling

Benefits For Engineering Operation Technician, InfraOps DCEO

Medical Insurance
Dental Insurance
Vision Insurance
  • Inclusive culture with employee-led affinity groups
  • Innovative benefit offerings
  • Annual learning experiences and conferences
  • Equal opportunities employer

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