AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
As an Engineering Operations Technician, you will:
- Operate and maintain all mechanical, electrical and HVAC equipment within the Data Center/Facility.
- Supervise contractors who perform servicing or preventive maintenance.
- Develop work plans for emergency repair of critical assets.
- Work on-call and a rotating schedule as needed.
- Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
- Ensure all safety procedures are adhered to while performing work.
- Perform rack power installs, rack PDU, and rack ATS replacements.
- Create and close work orders with appropriate data in the asset management system.
- Be a front-line responder for hands-on electrical and mechanical equipment troubleshooting.
The ideal candidate will have:
- Good English communication skills.
- Apprentice/trades certification or diploma in an Electrical field.
- Demonstrated key electrical competencies (Practice & Theory) and knowledge of mechanical systems.
- 3+ years of experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities.
- Familiarity with BMS and EPMS control systems and data collection/trending.
- An undergraduate degree in Electrical Engineering, Mechanical Engineering, or a relevant discipline is preferred.
This role offers the opportunity to work with cutting-edge technology in a fast-paced, innovative environment while contributing to the reliability and efficiency of AWS's global infrastructure.