Engineering Operations Technician, Data Center Engineering Operations (DCEO)

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
New Carlisle, IN 46552, USA
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Engineering Operations Technician, Data Center Engineering Operations (DCEO)

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role is crucial in maintaining AWS's vast network of data centers, working with cutting-edge technology and infrastructure. As an Engineering Operations Technician, you'll be part of the front-line team that keeps AWS's sophisticated data centers running smoothly.

The position involves hands-on work with critical infrastructure systems, including electrical systems (generators, UPS units, PDUs), mechanical equipment (chillers, cooling towers, water systems), and various support systems. You'll work alongside a diverse team of professionals, from software engineers to security experts, contributing to the operation of some of the world's most advanced data centers.

This role offers unique opportunities for growth and learning in a dynamic environment. AWS values diversity of experience and maintains an inclusive culture that welcomes bold ideas. You'll be part of a team that prioritizes work-life harmony and provides extensive resources for professional development, including mentorship programs and career advancement opportunities.

The position requires technical expertise in electrical or mechanical systems, physical capabilities for hands-on work, and strong attention to safety protocols. You'll work in a rotating shift schedule, ensuring 24/7 coverage of critical infrastructure. The role combines technical skills with problem-solving abilities, as you'll be responsible for troubleshooting, maintenance, and ensuring optimal performance of data center equipment.

AWS offers a supportive environment with employee-led affinity groups, ongoing learning experiences, and a culture that celebrates diversity. This is an excellent opportunity for those interested in critical infrastructure operations and who want to be part of a team that's shaping the future of cloud computing.

Last updated 8 hours ago

Responsibilities For Engineering Operations Technician, Data Center Engineering Operations (DCEO)

  • Supervise contractors who perform servicing or preventive maintenance
  • Operate and maintain mechanical and electrical equipment
  • Perform root cause analysis of equipment failures
  • Troubleshooting of facility and rack-level events within internal SLA
  • Ensure all safety procedures are adhered to while performing work
  • Take daily operational readings of all mechanical and electrical equipment
  • Utilize internal management systems to coordinate building workflows
  • Maintain and operate mission-critical data center facility equipment

Requirements For Engineering Operations Technician, Data Center Engineering Operations (DCEO)

Linux
  • Technical (Military/Trade School) training or 2+ years of equivalent experience in electrical or mechanical industry
  • 2+ years of electrical or mechanical experience
  • 2+ years experience with Microsoft Office products (Excel, Word, PowerPoint)
  • Ability to work 12-hour shifts (rotating 3 to 4 day work weeks)
  • Physical ability to walk job sites in uneven terrain
  • Ability to work at heights and from ladders
  • Ability to lift up to 49 pounds regularly

Benefits For Engineering Operations Technician, Data Center Engineering Operations (DCEO)

Medical Insurance
Dental Insurance
Vision Insurance
  • Work-life harmony
  • Flexible working culture
  • Career advancement resources
  • Knowledge-sharing opportunities
  • Mentorship programs
  • Employee-led affinity groups
  • Inclusive culture

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