Engineering Operations Technician, Data Center Engineering Operations (DCEO)

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
New Carlisle, IN 46552, USA
$55,000 - $85,000
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Engineering Operations Technician, Data Center Engineering Operations (DCEO)

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role is crucial in maintaining the world's largest cloud computing portfolio, working in some of the most sophisticated and secure data centers globally. As an Engineering Operations Technician, you'll be part of the front-line team that keeps the cloud running 24/7.

The position involves hands-on work with critical infrastructure systems, including electrical systems (generators, UPS units, PDUs), mechanical equipment (CRAHU units, chillers, cooling towers), and fire/life safety systems. You'll work alongside diverse teams of software, hardware, and network engineers, contributing to the maintenance and operation of sophisticated data center facilities.

This role offers unique opportunities to work with cutting-edge technology while ensuring the highest standards of safety and security. You'll be responsible for monitoring complex systems, performing preventive maintenance, troubleshooting issues, and executing critical infrastructure projects. The position requires technical expertise, physical capabilities, and the ability to work in a dynamic, 24/7 operational environment.

AWS values diversity and inclusion, offering a supportive environment where you can grow professionally through continuous learning and development opportunities. The company emphasizes work-life harmony and provides resources for career advancement, including knowledge-sharing and mentorship programs. As part of Amazon's mission to be Earth's Most Customer-Centric Company, you'll contribute to maintaining the infrastructure that powers countless businesses and services worldwide.

The role combines technical challenges with hands-on problem-solving, making it ideal for those interested in critical infrastructure operations. You'll be part of a team that values innovation, continuous improvement, and maintaining the highest standards of operational excellence.

Last updated 2 days ago

Responsibilities For Engineering Operations Technician, Data Center Engineering Operations (DCEO)

  • Daily building rounds to monitor electrical, mechanical, and fire/life safety equipment
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Troubleshoot facility and rack-level events within SLAs
  • Perform rack installs and decommissioning
  • Perform PM, troubleshooting, root cause analysis of electrical and mechanical equipment
  • Technical writing for change management program
  • Monitor and resolve daily work requests
  • Provide on-site support for contractors and vendors

Requirements For Engineering Operations Technician, Data Center Engineering Operations (DCEO)

Linux
  • Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience
  • 2+ years' experience with Microsoft Office products (Excel, Word and PowerPoint)
  • High school or equivalent diploma
  • Ability to lift and move up to 39 pounds independently
  • Ability to work in physical conditions including climbing ladders, stooping, kneeling
  • Ability to work 12-hour shifts and rotating schedules

Benefits For Engineering Operations Technician, Data Center Engineering Operations (DCEO)

  • Equal opportunity employer
  • Inclusive culture
  • Work-life harmony
  • Career development opportunities
  • Knowledge-sharing and mentorship

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