Engineering Operations Technician, DCC Communities

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and innovation.
Canton, MS 39046, USA
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Enterprise SaaS · Cloud

Description For Engineering Operations Technician, DCC Communities

AWS Infrastructure Services is seeking an Engineering Operations Technician to join their Data Center Engineering Operations team. This role is crucial in maintaining and operating AWS's critical infrastructure systems across their global data centers. As an EOT, you'll work with cutting-edge technology in some of the world's most sophisticated and secure data centers, ensuring 99.999% uptime for AWS's cloud computing portfolio.

The position combines hands-on technical work with strategic operational responsibilities. You'll be involved in everything from rack installations and facility management to driving innovation projects and managing vendor relationships. The role requires both technical expertise and leadership skills, as you'll be responsible for maintaining critical infrastructure while also providing performance indicators to senior engineers.

AWS offers a unique opportunity to work with the world's largest cloud computing portfolio in an environment that values innovation and continuous learning. The company's commitment to work-life harmony and inclusive culture makes it an attractive workplace for professionals seeking growth and development. You'll be part of a diverse team that includes software, hardware, and network engineers, working together to solve complex challenges in cloud infrastructure.

The ideal candidate should have experience in electrical, mechanical, or data center operations, with the ability to handle physical demands of the role. This position offers the chance to work with the brightest minds in the industry while contributing to the infrastructure that powers countless businesses worldwide. If you're passionate about technology, innovation, and maintaining critical systems, this role offers an excellent opportunity to make a significant impact at AWS.

Last updated an hour ago

Responsibilities For Engineering Operations Technician, DCC Communities

  • Drive innovation while reducing operational costs in the facilities
  • Drive projects with moderate complexity
  • Troubleshoot facility and rack-level events within internal SLAs
  • Perform rack installs, rack decommissioning, operational readings and facility management
  • Provide key performance indicators to senior engineers
  • Manage on-site contractors, sub-contractors and vendors
  • Maintain and operate electrical, mechanical, and fire/life safety equipment
  • Ensure safety procedures compliance
  • Perform basic support tasks including ticketing systems, root cause analysis, change management
  • Maintain data center critical infrastructure ensuring 99.999% uptime

Requirements For Engineering Operations Technician, DCC Communities

Linux
Kubernetes
  • 1+ years of electrical or mechanical experience, or data center or mission critical facilities experience
  • High school or equivalent diploma
  • Ability to lift and move up to 39 pounds unassisted
  • Physical capabilities: walking, using hands, reaching, stooping, kneeling, crawling, climbing stairs
  • Ability to work in rotating 12-hour shifts

Benefits For Engineering Operations Technician, DCC Communities

  • Work-life harmony
  • Flexible working culture
  • Career development opportunities
  • Knowledge-sharing and mentorship programs
  • Employee-led affinity groups
  • Inclusive culture

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