Engineering Technician, Global Field Operations Americas

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
$83,100 - $185,000
Cloud
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS · Cloud

Description For Engineering Technician, Global Field Operations Americas

Amazon Web Services (AWS) is seeking a dedicated Engineering Technician to join their Global Field Operations team in the Americas region. This role represents a unique opportunity to work with the world's leading cloud platform provider, focusing on maintaining and optimizing critical data center operations.

The position combines technical expertise with operational leadership, requiring the successful candidate to manage relationships with colocation providers while ensuring the highest standards of data center performance. You'll be responsible for overseeing crucial infrastructure including electrical systems, HVAC equipment, and mechanical systems that support AWS's mission-critical operations.

As an Engineering Technician, you'll play a vital role in AWS Infrastructure Services, the team responsible for keeping the cloud running globally. You'll collaborate with a diverse group of professionals, from software engineers to supply chain specialists, contributing to the maintenance and innovation of AWS's vast infrastructure network.

Key aspects of the role include conducting site qualifications, performing technical audits, supervising maintenance activities, and driving operational excellence across multiple facilities. The position offers significant growth potential within AWS's dynamic environment, with access to mentorship programs and career development resources.

The role requires up to 60% travel across the Americas region, making it ideal for professionals who enjoy hands-on technical work in different locations. You'll be part of AWS's mission to deliver seemingly infinite capacity at the lowest possible cost for customers while maintaining the highest standards of safety and security.

AWS offers a comprehensive benefits package, including competitive salary ranging from $83,100 to $185,000 based on location and experience, plus medical benefits, financial benefits, and opportunities for work-life harmony. The company's inclusive culture welcomes diverse perspectives and experiences, making it an ideal environment for professionals looking to make a significant impact in cloud infrastructure operations.

This position is perfect for someone who combines technical expertise with strong communication skills, enjoys problem-solving in complex environments, and wants to be part of a team that's shaping the future of cloud computing. Join AWS to help drive the innovation that millions of customers rely on daily.

Last updated a day ago

Responsibilities For Engineering Technician, Global Field Operations Americas

  • Drive operational excellence in colocation and field-based data center operations
  • Work with business development on site qualification and selection
  • Manage relationships with Colocation providers
  • Oversee operation and maintenance of electrical, mechanical, and HVAC equipment
  • Identify and drive projects to maintain high reliability and performance
  • Perform periodic on-site reviews and audits of operations
  • Supervise design and implementation of retrofits
  • Perform first level trouble-shooting for facility and rack level events
  • Approve Change Management Tasks
  • Attend weekly calls with TPMs and CAD designers

Requirements For Engineering Technician, Global Field Operations Americas

Linux
  • Electrical / Mechanical licensing or Bachelor's degree in Electrical / Mechanical Engineering or equivalent
  • Strong working knowledge and experience of Data Center infrastructure
  • In-depth knowledge of UPS, backup generator systems and mechanical-room infrastructure
  • Strong writing skillset
  • Ability to travel up to 60% around the AMER area

Benefits For Engineering Technician, Global Field Operations Americas

Medical Insurance
401k
Mental Health Assistance
  • Medical benefits
  • Financial benefits
  • Flexible work arrangements
  • Career development opportunities
  • Mentorship programs
  • Inclusive workplace culture

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