Engineering Technician, Global Field Operations Americas

AWS Infrastructure Services is seeking a passionate, results-oriented Engineering Technician to join their Global Field Operations team in the Americas region. This role is crucial in maintaining AWS's vast data center operations, serving as a technical resource to support Amazon Web Services' geographically distributed Global field operations.

The position offers a unique opportunity to work with cutting-edge data center technology while driving operational excellence in colocation and field-based operations. You'll be responsible for ensuring high availability and reliability of mission-critical infrastructure, working directly with colocation providers to oversee electrical, mechanical, and HVAC equipment maintenance.

As an Engineering Technician, you'll be AWS's front-line technical subject matter expert, handling hands-on electrical and mechanical equipment operations and troubleshooting. The role involves managing multiple relationships with colocation providers, driving innovation to reduce operational costs, and maintaining high reliability standards.

The position requires up to 60% travel around the Americas region, offering exposure to various facilities and technical challenges. You'll work with a diverse team of professionals across AWS, including software engineers, hardware specialists, and operations managers, contributing to the infrastructure that powers the world's leading cloud platform.

AWS values diverse experiences and provides comprehensive support for professional growth, including mentorship opportunities and career development resources. The company promotes a strong work-life harmony and an inclusive culture that welcomes bold ideas. You'll be part of a team that's responsible for keeping the cloud running, ensuring customers have continual access to AWS's innovative services.

This role is perfect for someone who thrives in a fast-paced environment, has a strong technical background in data center operations, and wants to be part of maintaining and improving critical infrastructure at a global scale. You'll have the opportunity to drive projects, implement solutions, and make a significant impact on AWS's infrastructure reliability and performance.