Enterprise Support Manager, ES-NAMER-SMB

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
$152,100 - $262,800
Cloud
Staff Software Engineer
Hybrid
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Enterprise Support Manager, ES-NAMER-SMB

AWS Support is seeking an experienced Enterprise Support Manager to join their dynamic team. This role combines technical leadership with customer-facing responsibilities, perfect for professionals who thrive on solving complex problems and driving innovation in cloud computing. The position offers a competitive salary range of $152,100 to $262,800, reflecting AWS's commitment to top talent.

The role demands a unique blend of technical expertise and leadership skills, requiring 5+ years of technical team management experience. You'll be working with AWS's industry-leading cloud platform, managing teams responsible for full application stacks, network management, and web services integration. The position involves up to 25% travel, offering opportunities to engage directly with enterprise clients.

AWS provides an inclusive and supportive work environment, emphasizing work-life harmony through flexible arrangements. The company's commitment to diversity is reflected in employee-led affinity groups and ongoing learning initiatives like CORE and AmazeCon conferences. Career growth is actively supported through mentorship programs and knowledge-sharing opportunities.

As part of the world's most comprehensive cloud platform provider, you'll be at the forefront of cloud computing innovation, working with a diverse portfolio of clients from startups to Global 500 companies. The role offers comprehensive benefits including medical, financial, and career development opportunities, making it an excellent opportunity for experienced technical leaders looking to make a significant impact in cloud computing.

Last updated 3 days ago

Responsibilities For Enterprise Support Manager, ES-NAMER-SMB

  • Lead technical teams
  • Solve problems and work with customers
  • Drive projects to improve support-related processes
  • Manage technical support experience
  • Work with enterprise software systems

Requirements For Enterprise Support Manager, ES-NAMER-SMB

Linux
  • Bachelor's degree in Information Science/IT, Computer Science, Engineering, Mathematics, Physics, or related field
  • 5+ years of managing technical teams
  • Ability to travel up to 25%
  • Professional oral and written communication skills
  • Experience presenting to executive team members

Benefits For Enterprise Support Manager, ES-NAMER-SMB

Medical Insurance
401k
Mental Health Assistance
  • Medical benefits
  • Financial benefits
  • Flexible work hours
  • Career development opportunities
  • Mentorship programs
  • Employee-led affinity groups
  • Inclusive work culture

Interested in this job?

Jobs Related To Amazon Enterprise Support Manager, ES-NAMER-SMB

Solutions Architect, Indonesia SA Team

Senior Solutions Architect position at AWS helping digital native companies in Indonesia accelerate growth through cloud technology implementation and architecture.

Senior Water Strategy Manager, AWS Water Team

Senior Water Strategy Manager role at AWS focusing on water infrastructure and sustainability for data centers, requiring 10+ years of experience in utility and project management.

Site Risk & Due Diligence Manager, Risk & Resiliency

Lead technical site due diligence and risk assessment for AWS global infrastructure expansion, managing datacenter site selection and development projects.

Sr. Solutions Architect

Senior Solutions Architect position at AWS working with enterprise customers to design and implement cloud solutions.

Site Risk & Due Diligence Manager, Risk & Resiliency

Lead technical site due diligence and datacenter site selection projects at AWS, managing infrastructure growth and development across global regions.