Facilities Operations Centre (FOC) Engineer, AWS

AWS Infrastructure Services owns and operates all AWS global infrastructure, managing data centers and cloud operations worldwide.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Facilities Operations Centre (FOC) Engineer, AWS

AWS Infrastructure Services is seeking a Facilities Operations Centre (FOC) Engineer to join their Data Centre Global Engineering Operations team. This role is crucial in managing a newly developed Facilities Operations Centre responsible for 24x7 monitoring of data centre physical infrastructure. The position involves overseeing facility electrical and mechanical systems, handling Large Scale Events (LSEs) and Critical Site Events (CSEs).

The ideal candidate will bridge the gap between data centre IT infrastructure and facilities infrastructure, providing vital support to onsite teams while ensuring optimal service levels. This role offers a unique opportunity to work with AWS's global infrastructure team - the backbone of cloud operations - supporting data centres, servers, storage, networking, and critical equipment.

The position includes a comprehensive 6-12 month training period, rotating through various AWS locations before permanent placement. You'll join a diverse team of engineers, supply chain specialists, and security experts, collaborating across AWS to maintain the highest standards of safety and security while optimizing infrastructure costs.

AWS offers an inclusive culture that embraces differences, with ten employee-led affinity groups across 190 global chapters. The company provides innovative benefits and ongoing learning experiences, including Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. This role is perfect for someone passionate about customer experience, global operations, and maintaining operational excellence in Amazon's data centre infrastructure.

The position requires shift work and the ability to obtain security clearance, but offers the opportunity to work with cutting-edge technology and contribute to the reliability of AWS's global infrastructure. Join us in keeping the cloud running and ensuring millions of customers have continuous access to AWS services.

Last updated an hour ago

Responsibilities For Facilities Operations Centre (FOC) Engineer, AWS

  • Monitor data centre Amazon facilities infrastructure platform
  • Serve as Point of Contact for internal and external teams
  • Assist with development of communication and escalation protocols
  • Contribute to outage post mortem analysis
  • Ensure records are updated in a timely manner
  • Assist with coordination during emergency recovery efforts
  • Assist with development of tools to enhance team performance
  • Support 24x7 operations environment

Requirements For Facilities Operations Centre (FOC) Engineer, AWS

Linux
  • 2+ years of Electrical or Mechanical Experience
  • 1+ years of experience working with Building and/or Electrical Platform Management Systems
  • 2+ Years' Experience in Data Centre Engineering/Operations
  • Ability to obtain Australian Government Security Vetting Agency clearance
  • Ability to work in a 24x7 environment including weekends and holidays

Benefits For Facilities Operations Centre (FOC) Engineer, AWS

Medical Insurance
Dental Insurance
Vision Insurance
  • Inclusive workplace culture
  • Training and development opportunities
  • Career growth potential
  • Global work environment

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