Facility Operations Center Engineer

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Facility Operations Center Engineer

AWS Infrastructure Services is at the heart of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This role offers an opportunity to join the team that keeps the cloud running, supporting AWS data centers and managing servers, storage, networking, power, and cooling equipment. As a Facility Operations Center Engineer in Mumbai, you'll be part of ensuring continuous service availability for AWS customers worldwide.

The position requires monitoring and managing data center facilities infrastructure, serving as a key point of contact for various teams, and contributing to operational excellence. You'll work in a 24x7 environment, helping maintain the highest standards of safety and security while optimizing infrastructure performance and cost-efficiency.

This role combines technical expertise with operational management, requiring both facility operations knowledge and IT infrastructure understanding. You'll collaborate with diverse teams across AWS, including software engineers, hardware specialists, and security experts. The position offers growth opportunities through mentorship, knowledge-sharing, and hands-on experience with large-scale data center operations.

AWS values diverse experiences and promotes an inclusive culture where bold ideas are welcomed. The role provides opportunities for professional development, work-life harmony, and the chance to contribute to one of the world's leading cloud platforms. If you're passionate about infrastructure operations, customer experience, and want to be part of a team that thinks and acts globally, this position offers an exciting career opportunity in the heart of AWS's operations.

Last updated 2 days ago

Responsibilities For Facility Operations Center Engineer

  • Monitor the global data center Amazon facilities infrastructure platform in India
  • Serve as a Point of Contact for internal and external teams
  • Assist with the development of communication and escalation protocols
  • Contribute to outage post mortem analysis
  • Ensure records are updated in a timely manner
  • Assist with coordination and communication during emergency recovery efforts
  • Assist with the development of tools to enhance team performance
  • Support 24x7 environment in India including weekends and holidays

Requirements For Facility Operations Center Engineer

Linux
  • University/College level technical degree/diploma in Engineering or Computer Science
  • Minimum of 2 years' experience working in an operations, control/operations center environment
  • Strong verbal and written communication skills
  • Understanding of data center IT Infrastructure and data center Facilities infrastructure

Benefits For Facility Operations Center Engineer

Medical Insurance
Dental Insurance
Vision Insurance
  • Work-life harmony
  • Inclusive team culture
  • Mentorship and career growth opportunities
  • Employee-led and company-sponsored affinity groups
  • Workplace accommodations for disabilities
  • Knowledge-sharing resources

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