Facility Operations Center Engineer, Facility Operations Center (FOC)

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and infrastructure services.
$75,000 - $120,000
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Facility Operations Center Engineer, Facility Operations Center (FOC)

AWS Infrastructure Services is seeking a Facility Operations Center Engineer to join their team responsible for the design, planning, delivery, and operation of AWS global infrastructure. This role is crucial in maintaining the backbone of AWS's cloud operations, supporting data centers and ensuring continuous service delivery to customers worldwide.

The position requires monitoring and managing data center facilities infrastructure, coordinating with global teams, and maintaining high availability standards. You'll work in a diverse environment alongside software, hardware, and network engineers, contributing to the operational excellence of Amazon's data centers.

This role offers an excellent opportunity for someone interested in data center operations and infrastructure management. You'll be part of a team that ensures the reliability and efficiency of AWS's global infrastructure while working in a culture that values diversity, innovation, and professional growth.

Key aspects include monitoring global data center facilities, managing emergency responses, developing operational protocols, and contributing to continuous improvement initiatives. The position requires working rotating 10-hour shifts in a 24x7 environment, including weekends and holidays.

AWS offers comprehensive benefits, including medical coverage, career development opportunities, and a strong focus on work-life harmony. The company's inclusive culture welcomes diverse perspectives and experiences, making it an ideal place for professionals looking to grow their careers in cloud infrastructure operations.

Last updated a day ago

Responsibilities For Facility Operations Center Engineer, Facility Operations Center (FOC)

  • Monitor the global data center Amazon facilities infrastructure platform
  • Serve as a Point of Contact for internal and external teams
  • Assist with development of communication and escalation protocols
  • Contribute to outage post mortem analysis
  • Ensure records are updated in a timely manner
  • Assist with coordination during emergency recovery efforts
  • Assist with development of tools to enhance team performance
  • Support 24x7 environment with rotating 10-hour day shifts including weekends and holidays

Requirements For Facility Operations Center Engineer, Facility Operations Center (FOC)

Linux
  • University degree or TAFE technical degree/diploma
  • Experience with MS Office Suite
  • Ability to follow accurate and complete support procedures
  • Experience in working in an operations, control/operations center environment
  • Understanding of data center IT Infrastructure and Facilities infrastructure

Benefits For Facility Operations Center Engineer, Facility Operations Center (FOC)

Medical Insurance
Dental Insurance
Vision Insurance
  • Flexible work hours
  • Mentorship and career growth opportunities
  • Inclusive team culture
  • Work-life harmony
  • Knowledge-sharing resources
  • Career advancement resources

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