Facility Operations Centre Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to innovation.

The Data Centre Global Engineering Operations organization is seeking an individual with proven leadership skills to help establish a new Facilities Operations Centre (FOC). The FOC is responsible for 24/7 monitoring of the data centre's physical infrastructure and will facilitate Large Scale Events (LSEs) and Critical Site Events (CSEs). This role will also involve central monitoring of facility electrical and mechanical systems.

Key Responsibilities:

• Monitor the Amazon facilities infrastructure platform in data centers
• Serve as a point of contact for internal and external teams
• Assist in developing communication and escalation protocols
• Contribute to outage post-mortem analysis
• Ensure timely record updates
• Assist with coordination during emergency recovery efforts
• Help develop tools to enhance team performance
• Support a 24/7 environment, including weekends and holidays

The ideal candidate should understand both data centre IT infrastructure and facilities infrastructure. Experience in large-scale data centres and the ability to think creatively are essential. This role offers the opportunity to contribute to the operational excellence of Amazon Data Centres and grow a team to a standard of excellence.

AWS values diverse experiences and encourages applications from candidates with non-traditional backgrounds. The company offers an inclusive team culture, ongoing learning experiences, mentorship, and career growth opportunities. AWS also prioritizes work-life harmony with flexible work arrangements.

Join AWS to work on the most challenging problems in cloud infrastructure, collaborate with diverse teams, and contribute to innovation that powers businesses worldwide.