Front-End Engineer, Amazon Connect (AWS)

Amazon Connect is a revolutionary cloud-based contact center service within AWS that's transforming customer service experiences. As a Front End Engineer on the Amazon Connect team, you'll be part of AWS Solutions organization, working on a service used by millions of companies worldwide. The role offers a unique opportunity to work with cutting-edge technologies including AI, ML, and modern web frameworks.

You'll be joining a fast-growing business soon after launch, helping shape both technology and product direction. The position involves developing scalable, resilient systems while maintaining a strong customer focus. You'll work with a diverse, inclusive team that values work-life harmony and tackles complex engineering challenges.

The ideal candidate should be passionate about customer needs, eager to learn, and excited about working with modern web technologies. You'll be responsible for developing features that directly impact millions of customers, working with technologies like JavaScript, TypeScript, React, and Node.js. The role involves close collaboration with UX, PM, and Engineering stakeholders.

Amazon Connect leverages various AWS services including Amazon Lex, Polly, Lambda, S3, and Kinesis to provide an intuitive customer experience. The team culture emphasizes both technical excellence and work-life balance, offering regular team events, career coaching, and opportunities for professional growth.

This is an excellent opportunity for a front-end engineer who wants to make a significant impact in cloud-based customer service solutions while working with a supportive team that values diversity, inclusion, and professional development. The position offers competitive compensation and comprehensive benefits, reflecting Amazon's commitment to being Earth's Best Employer.