Front-End Engineer, Amazon Connect (AWS)

Amazon Connect is a revolutionary cloud-based contact center service within AWS that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Built on Amazon's decade-long experience in customer service, this highly disruptive platform allows businesses to set up their contact center in minutes.

As a Front End Engineer on the Amazon Connect team, you'll be part of AWS Solutions organization with a mission to provide business applications used by millions of companies worldwide. You'll own code end-to-end from design to development, working with modern web technologies, SOA, NoSQL databases, AI, ML, and Big Data.

The role offers a unique opportunity to join a fast-growing business post-launch, helping shape both technology and product development. You'll work closely with senior technical leaders within the team and across AWS, contributing to the next generation of contact center technology.

Daily responsibilities include:

• Participating in bi-weekly sprint planning and daily standups
• Attending operational meetings and career coaching sessions
• Contributing feature code and conducting code reviews
• Communicating project statuses and participating in reviews with UX, PM, and Engineering stakeholders
• Engaging in team events to build strong working relationships

AWS offers excellent work-life harmony with flexible arrangements, inclusive team culture with employee-led affinity groups, and strong emphasis on mentorship and career growth. The compensation package includes competitive base pay, equity, sign-on payments, and comprehensive benefits.

This role is perfect for someone who:

• Enjoys working in an inclusive, goal-oriented team environment
• Is passionate about solving customer problems
• Wants to make a meaningful impact on millions of customers
• Is eager to learn and take on new challenges
• Values both technical excellence and work-life balance