Front-End Engineer, Amazon Connect (AWS)

Amazon Connect is a revolutionary cloud-based contact center service within AWS that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Built on ten years of Amazon's own customer service technology, it leverages AI and AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis. As a Front End Engineer, you'll join a rapidly growing team working on this innovative service that's transforming the contact center industry. You'll be responsible for developing scalable, resilient systems while maintaining a customer-first approach. The role offers a unique opportunity to work with modern web technologies, SOA, NoSQL databases, AI, ML, and Big Data. You'll be part of a fun, inclusive team that values work-life balance and focuses on solving complex problems that directly impact millions of customers. The position includes participation in sprint planning, daily standups, operational meetings, and career development opportunities. AWS offers a comprehensive compensation package, including competitive base pay ranging from $129,300 to $223,600 based on location, plus equity and benefits. The team culture emphasizes learning, diversity, and professional growth through mentorship and knowledge-sharing initiatives.