Front-End Engineer, Amazon Connect (AWS)

Amazon Connect, part of AWS Solutions, is revolutionizing the contact center industry with its cloud-based platform. This role offers an exciting opportunity to join a rapidly growing service that leverages AI and AWS ecosystem to transform customer service experiences. As a Front End Engineer, you'll be instrumental in developing next-generation contact center technology, working with modern web technologies, SOA, NoSQL databases, AI, ML, and Big Data.

The position involves end-to-end ownership of code from design to development, collaborating with senior technical leaders across AWS. You'll be joining a fun, inclusive team that values work-life harmony and focuses on solving complex customer problems. The role requires strong computer science fundamentals and practical industry experience in frontend development.

Your day-to-day responsibilities include participating in sprint planning, daily standups, operational meetings, and career coaching sessions. You'll contribute to feature development, conduct code reviews, and work closely with UX, PM, and Engineering stakeholders. The team culture emphasizes continuous learning, mentorship, and professional growth.

Amazon Connect is a highly disruptive service that enables businesses to create cloud-based contact centers within minutes. It builds on Amazon's decade-long experience in customer service excellence, integrating powerful AI capabilities through services like Amazon Lex and Polly. This role offers the rare opportunity to shape the technology and product of a fast-growing business while working with a highly talented team that values both technical excellence and work-life balance.

The compensation is competitive, ranging from $129,300 to $223,600 per year based on location and experience, plus additional benefits including medical coverage and equity opportunities. Amazon is committed to diversity and inclusion, providing equal opportunities to all qualified candidates regardless of background.