Global field operations field engineer, EMEA GFO Eng team

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
$120,000 - $180,000
DevOps
Senior Software Engineer
Hybrid
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Global field operations field engineer, EMEA GFO Eng team

AWS Global Field Operations (GFO) is seeking a dedicated engineer to lead operational excellence in colocation-based data center operations across EMEA. This critical role involves supporting AWS's distributed Global field operations, focusing on maintaining superior availability and reliability standards.

The position requires up to 60% travel within EMEA and combines technical expertise with strategic oversight. Key responsibilities include supervising colocation operators, performing root cause analysis, conducting site audits, and managing facility systems including UPS, generators, HVAC, and electrical infrastructure.

As part of AWS Infrastructure Services, you'll join the team responsible for keeping the cloud running globally. You'll work alongside diverse professionals including software, hardware, and network engineers, managing critical infrastructure that ensures continuous customer access to AWS services.

The role demands strong technical knowledge of data center operations, including in-depth understanding of UPS, backup generator systems, and mechanical-room infrastructure. You'll be responsible for qualifying new sites, driving operational excellence, and collaborating with business development on site selection.

AWS offers an inclusive culture with employee-led affinity groups, mentorship opportunities, and strong support for work-life harmony. The company values diverse experiences and provides continuous learning opportunities through knowledge-sharing and career development resources.

Benefits include flexible work arrangements and a supportive environment that encourages professional growth. This role is perfect for someone who combines technical expertise with leadership abilities and has a passion for maintaining critical infrastructure at scale.

Last updated 3 days ago

Responsibilities For Global field operations field engineer, EMEA GFO Eng team

  • Supervise and collaborate with Colocation operators for maintenance
  • Perform root cause analysis for operational issues
  • Conduct periodic site reviews and audits
  • Supervise design and implementation of facility retrofits
  • Qualify new sites for deployments
  • Drive operational excellence in data center sites
  • Perform first level trouble-shooting
  • Approve Change Management Tasks
  • Attend weekly calls with TPMs and CAD designers

Requirements For Global field operations field engineer, EMEA GFO Eng team

Linux
Kubernetes
  • Bachelor's degree in Electrical / Mechanical Engineering or equivalent
  • Strong working knowledge and experience of Data Center infrastructure
  • In-depth knowledge of UPS, backup generator systems
  • Knowledge of mechanical-room infrastructure (chillers, Cooler Units, fan controls)

Benefits For Global field operations field engineer, EMEA GFO Eng team

Medical Insurance
Dental Insurance
Vision Insurance
  • Flexible work hours
  • Career development opportunities
  • Mentorship programs
  • Inclusive workplace culture
  • Work-life harmony

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