Hardware Support Engineer, MSP CX-Support

Join Amazon's Fulfillment Technologies & Robotics team as a Hardware Support Engineer in the Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team. This role combines robotics expertise with customer support, focusing on maintaining and optimizing advanced robotics systems across Amazon's fulfillment network. You'll work at the intersection of mechanical engineering and automation, collaborating with product development teams and on-site technicians to ensure optimal performance of robotics systems.

The position offers a unique opportunity to impact Amazon's cutting-edge fulfillment operations, requiring both technical expertise and leadership skills. You'll be responsible for implementing new systems, developing maintenance procedures, and driving continuous improvement initiatives. The role demands a strong background in robotics systems design and support, with the ability to work independently in a fast-paced environment.

This is an ideal position for someone who combines technical proficiency with problem-solving skills and enjoys working with advanced robotics technology. The role offers competitive compensation ranging from $67,200 to $150,300 based on location, plus comprehensive benefits including medical coverage and equity compensation. With up to 75% travel required, you'll have the opportunity to work across multiple locations and impact Amazon's robotics operations on a large scale.

The position requires 5+ years of robotics experience and offers the chance to work with cutting-edge technology while developing and implementing solutions that directly impact Amazon's operational efficiency. You'll be part of a team that values innovation, technical excellence, and customer-focused solutions in the rapidly evolving field of robotics and automation.