Join Amazon's Fulfillment Technologies & Robotics team as a Hardware Support Engineer in the Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team. This role combines hands-on technical expertise with customer support, focusing on advanced robotics systems in Amazon's fulfillment network. You'll be the crucial link between on-site technicians and engineers, responsible for implementing new systems, developing maintenance procedures, and ensuring optimal performance of robotics technology.
The position offers unique challenges in a fast-paced environment, requiring both technical prowess and strong problem-solving abilities. You'll work with cutting-edge robotics technology, implementing solutions that directly impact Amazon's operational efficiency. The role involves significant travel (up to 75%) and requires a blend of mechanical engineering knowledge, technical troubleshooting skills, and the ability to train and support on-site teams.
This is an excellent opportunity for engineers passionate about robotics and automation who want to work at the forefront of logistics technology. You'll be part of a team that values innovation, problem-solving, and continuous improvement, making a direct impact on Amazon's world-class fulfillment operations. The role offers exposure to advanced robotics systems and the chance to work with diverse teams across the organization.
If you're someone who thrives in a dynamic environment, enjoys hands-on technical work, and wants to be part of shaping the future of automated fulfillment systems, this role offers the perfect blend of challenge and opportunity. You'll have the chance to contribute to the development and optimization of next-generation robotics systems while building a career at one of the world's most innovative companies.