IT Deployment Engineer I, Ops Tech Solutions Delivery

Earth's most customer-centric company where people can find and discover anything they want to buy online.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Logistics

Description For IT Deployment Engineer I, Ops Tech Solutions Delivery

Amazon is seeking an IT Deployment Engineer to join their Ops Tech Solutions Delivery team in Tokyo, Japan. This role is crucial in supporting Amazon's vast Fulfillment Center operations, where millions of items are handled and shipped globally each day. The position offers a unique opportunity to work at the intersection of logistics and technology, supporting critical IT infrastructure that powers Amazon's delivery operations.

The role involves managing and supporting IT infrastructure within Fulfillment Centers, providing helpdesk support, and handling various technical projects. You'll be responsible for troubleshooting hardware and software issues, managing network systems, and ensuring the smooth operation of all IT-related facilities.

This is a dynamic position where no two days are the same, requiring adaptability and a passion for problem-solving. You'll work with both local and international teams, contributing to projects of varying scales - from small-scale layout changes to large-scale new business system implementations.

The ideal candidate should have experience with Windows Server technologies, networking fundamentals, and system troubleshooting. Strong communication skills in both Japanese and English are essential, as you'll be collaborating with diverse teams across the organization.

This role offers significant growth opportunities within Amazon's rapidly expanding fulfillment network. You'll be at the forefront of implementing new technologies and contributing to continuous improvement initiatives that directly impact Amazon's customer experience.

Last updated an hour ago

Responsibilities For IT Deployment Engineer I, Ops Tech Solutions Delivery

  • Provide IT infrastructure and system support in Amazon Fulfillment Centers
  • Manage internal helpdesk support
  • Support and troubleshoot Windows PC and peripheral devices
  • Manage accounts and permissions
  • Conduct training and orientations
  • Support Linux and Windows CE terminals and peripheral devices
  • Provide system and network-related support
  • Manage various IT projects from small to large scale
  • Handle telephone installation and troubleshooting support
  • Manage facility and environment-related IT support

Requirements For IT Deployment Engineer I, Ops Tech Solutions Delivery

Linux
  • 1+ years of Windows Server technologies experience
  • 2+ years of troubleshooting in multi-user high availability environment
  • 2+ years of PC repair, troubleshooting, and deployment experience
  • 1+ years of IT client, server, and network service delivery experience
  • 2+ years of networking experience
  • 2+ years of corporate Windows, Mac or Linux OS support experience
  • High school or equivalent diploma
  • Business level Japanese and English language skills

Benefits For IT Deployment Engineer I, Ops Tech Solutions Delivery

  • Workplace accommodation available for disabilities

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