IT Support Engineer I

Amazon's Ops Tech Solutions (OTS) team is seeking an IT Support Engineer to join their dynamic logistics operations. This role is integral to maintaining the IT systems that form the backbone of Amazon's logistics locations. As an IT Support Engineer, you'll work at one of our logistics sites, collaborating with colleagues, remote support teams, and the broader organization to deliver essential IT support functions.

The position offers exposure to cutting-edge technology in an environment that promotes mentoring and career development opportunities. You'll have access to learning resources to advance your career and technical skills while earning industry-recognized qualifications. The role involves supporting local users, managing IT infrastructure, and implementing innovative solutions to optimize systems and services for internal customers.

The OTS team provides ongoing tech support to all Amazon operational sites globally. This team is responsible for maintaining, upgrading, and protecting the IT infrastructure and end-user devices of one of the world's largest companies. The team operates 24/7 to ensure minimal business disruption while performing critical maintenance work.

This is an excellent opportunity for someone who enjoys working in a dynamic environment and wants to contribute ideas to improve systems and services for internal customers. You'll be part of a global team that balances performance and sustainability in all new solutions, working alongside engineers and management professionals who are dedicated to providing exceptional tech support.