IT Support Engineer I

Amazon's Operations Tech Solutions (OTS) team is seeking an IT Support Engineer to join their logistics location in Berlin. This role is integral to maintaining the IT systems that form the backbone of Amazon's logistics operations. As an IT Support Engineer, you'll work on-site alongside colleagues and remote support teams to deliver essential IT support functions.

The position offers an environment that promotes mentoring and career development opportunities, with access to learning resources to advance your technical skills and obtain industry-recognized qualifications. You'll be working with the latest technology while supporting local users and maintaining critical IT infrastructure.

The OTS team provides ongoing tech support to all Amazon operational sites worldwide. This role requires various skills as you'll be part of maintaining, upgrading, and protecting the IT infrastructure of one of the world's largest companies. The team operates 24/7 to ensure support availability and conduct important maintenance with minimal business disruption.

This is an excellent opportunity for someone who enjoys working in a dynamic environment and wants to contribute ideas to optimize systems and services for internal customers. You'll be part of a global team that balances performance and sustainability in all new solutions, working alongside engineers and tech support professionals who are dedicated to maintaining Amazon's operational excellence.

The role offers hands-on experience with enterprise-level IT systems, opportunities for professional growth, and the chance to work with a diverse, global team. If you're passionate about technology, problem-solving, and want to be part of a team that directly impacts Amazon's operational success, this position provides an excellent starting point for your career in IT operations.