IT Support Engineer I, In Person Support

Amazon IT Services is seeking an IT Support Engineer to join their dynamic team, focusing on providing essential technical support to Amazon Corporate employees worldwide. This role combines hands-on technical problem-solving with customer service excellence, making it ideal for tech-savvy professionals who enjoy helping others. The position offers competitive compensation ranging from $46,900 to $103,000 based on location and experience, plus comprehensive benefits including medical coverage and equity opportunities.

The IT Support Engineer will be responsible for managing technical service requests, troubleshooting complex issues, and maintaining high-quality support standards. They'll work with various operating systems including Windows, Mac, and Linux, while handling escalations and implementing process improvements. The ideal candidate will have at least 3 years of corporate IT support experience and strong knowledge of Windows Server technologies.

This role offers growth opportunities within Amazon's innovative environment, where you'll contribute to maintaining and improving critical IT infrastructure. You'll be part of a team that values hard work, fun, and making history, while supporting one of the world's leading technology companies. The position includes opportunities for professional development, collaboration with skilled professionals, and the chance to work on diverse technical challenges in a fast-paced environment.