IT Support Engineer I, IT Logistics

Earth's most customer-centric company where people can find and discover anything they want to buy online.
$46,900 - $103,000
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For IT Support Engineer I, IT Logistics

Amazon's IT Services organization is seeking a skilled IT Support Engineer to join their IT Logistics and Imaging Team (ITS-LIT). This role is crucial in supporting all Amazonians at corporate offices by managing end-user IT equipment lifecycle. The position involves working in a warehouse environment to image, deploy, and manage IT equipment across the United States. The ideal candidate will have strong technical expertise in Windows Server technologies, networking, and system troubleshooting. They will be part of a diverse team including IT Support associates, supply chain specialists, and program managers.

The role offers an opportunity to make a significant impact on Amazon's corporate IT infrastructure while working with cutting-edge technology. Key responsibilities include high-volume IT imaging, project execution, technical solution development, and cross-functional collaboration. The position requires strong problem-solving skills and the ability to mentor junior team members.

Amazon offers a competitive compensation package ranging from $46,900 to $103,000 based on geographic location, plus comprehensive benefits. The company is committed to diversity and inclusion, providing an environment where bold ideas are welcomed and employees are empowered to drive innovation. This is an excellent opportunity for someone passionate about IT infrastructure and looking to grow their career with a global technology leader.

Last updated 5 days ago

Responsibilities For IT Support Engineer I, IT Logistics

  • Perform high volume IT Imaging and configuration on laptops and other End User IT Equipment
  • Support and execute IT projects related to imaging, deployment, and lifecycle management
  • Develop and implement technical solutions to improve operational efficiency
  • Collaborate with cross-functional teams to troubleshoot complex IT issues
  • Provide escalation support and mentor junior team members
  • Maintain technical documentation and knowledge base articles

Requirements For IT Support Engineer I, IT Logistics

Linux
JavaScript
Java
Python
PHP
  • 1+ years of Windows Server technologies experience
  • 2+ years of troubleshooting in multi-user high availability environment
  • 2+ years of PC repair, troubleshooting, deployment experience
  • 1+ years of IT client, server, and network service delivery experience
  • 2+ years of networking experience
  • 2+ years of Windows, Mac or Linux OS support experience
  • 2+ years of corporate network environment support
  • High school or equivalent diploma

Benefits For IT Support Engineer I, IT Logistics

Medical Insurance
Dental Insurance
Vision Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance

Interested in this job?

Jobs Related To Amazon IT Support Engineer I, IT Logistics

System Development Engineer I, REALM-ARISE

Entry-level System Development Engineer position at Amazon focusing on infrastructure support, monitoring, and software maintenance.

Reliability Maintenance Engineering Technician, AMZL

Maintain and repair vital machinery in Amazon's distribution centers as an RME Technician, ensuring operational excellence through preventative maintenance and rapid problem-solving.

Reliability Maintenance Engineering Technician

Maintain and repair vital machinery in Amazon's distribution centers while ensuring operational excellence and workplace safety.

Data Center Engineering Operations Technician, DCC Communities

Data Center Engineering Operations Technician role at AWS maintaining and operating critical infrastructure in world-class data centers.

UPS Battery Maintenance Engineer

UPS Battery Maintenance Engineer position at AWS, focusing on maintaining critical power infrastructure in data centers with emphasis on safety and reliability.