IT Support Engineer I, IT Services

Amazon IT Services is seeking an IT Support Engineer to join their team in providing crucial technical support to Amazon Corporate employees worldwide. This role offers an exciting opportunity to work with one of the world's leading technology companies, where innovation and customer focus are paramount. The position combines hands-on technical support with opportunities for process improvement and team leadership.

The role requires working from Amazon's corporate offices Monday through Friday, 8 AM to 5 PM, where you'll be responsible for managing technical support tickets, providing escalation support, and maintaining high-quality service standards. You'll work with various technologies including Windows Server, networking protocols, and multiple operating systems.

This is an excellent opportunity for someone with strong technical skills and a customer-service mindset. The position offers competitive compensation ranging from $46,900 to $103,000 depending on location and experience, plus additional benefits including medical coverage, financial benefits, and potential equity compensation.

The ideal candidate will be innovative, adaptable, and committed to maintaining high productivity while delivering quality support. You'll be part of a team that values hard work, fun, and making history, while contributing to the technological backbone that keeps Amazon's corporate operations running smoothly.