IT Support Engineer I, IT Services

Amazon's IT Services team is seeking a customer-focused IT Support Engineer to join their dynamic environment. As an ITS Support Engineer, you'll be the primary technical expert for Amazon's corporate employees, ensuring seamless end-to-end IT services and support. The role involves working with various teams across Amazon, troubleshooting hardware and software issues, and implementing solutions that maintain productivity and security.

You'll be part of a diverse and inclusive team that values continuous learning and innovation. The position offers hands-on experience with various technologies, including Windows, Mac, and Linux systems, as well as network services. You'll have the opportunity to mentor team members, participate in continuous improvement projects, and contribute to Amazon's global operations.

The ideal candidate should have strong problem-solving abilities, excellent customer service skills, and experience in corporate IT support. You'll work in a fast-paced environment where you'll handle everything from routine technical support to complex system issues. The role offers comprehensive benefits, professional development opportunities, and the chance to work with cutting-edge technology at one of the world's leading tech companies.

This position is perfect for someone who is passionate about technology, enjoys helping others, and wants to make a significant impact on Amazon's corporate infrastructure. You'll be supported by a team that embraces diversity, encourages professional growth, and provides opportunities for advancement within the organization.