IT Support Engineer I, IT Services

Amazon's IT Services team is seeking a customer-focused IT Support Engineer to join their dynamic environment. As an ITS Support Engineer, you'll be the primary technical expert for Amazon's corporate employees, ensuring seamless end-to-end IT services and support. The role involves providing hands-on technical support, troubleshooting hardware and software issues, and maintaining high availability systems.

You'll work in a fast-paced, collaborative environment where you'll have the opportunity to make a direct impact on Amazon's global workforce. The position requires strong technical expertise in IT systems, networking, and various operating systems. You'll be responsible for diagnosing and resolving technical issues, managing IT assets, and participating in continuous improvement projects.

The ideal candidate should have at least 2 years of experience in IT support, with strong knowledge of networking protocols, system administration, and corporate IT environments. You'll be part of a diverse and inclusive team that values continuous learning and innovation. The role offers excellent opportunities for career growth through mentorship programs and professional development resources.

Amazon's IT Services team is committed to fostering an inclusive culture where every team member's unique perspective is valued. You'll join a community of passionate problem-solvers who work together to ensure Amazon's corporate technology infrastructure runs smoothly and efficiently. This role is perfect for someone who enjoys technical challenges, has strong customer service skills, and wants to grow their career in a dynamic, global technology company.