IT Support Engineer I, Operations Technology Solutions (OTS)

Amazon's Operations Technology Solutions (OTS) team is seeking an IT Support Engineer I to join their dynamic environment. This role is crucial in providing nonstop global IT support to Amazon Operations, which delivers tens of thousands of products worldwide daily. As an IT Support Engineer I, you'll be responsible for implementing technical solutions and providing high-quality support for computer hardware, operating systems, and enterprise applications across multiple sites. The position offers an excellent opportunity to work with cutting-edge technology while supporting one of the world's largest logistics operations.

The role combines hands-on technical support with problem-solving opportunities, requiring expertise in Windows, Mac, or Linux operating systems. You'll be working in a fast-paced environment, managing multiple customer requests simultaneously, and maintaining various IT equipment including PCs, wireless devices, and printers. The position offers competitive compensation, comprehensive benefits, and significant professional development opportunities through Amazon's learning resources.

This is an ideal opportunity for someone with at least one year of corporate IT support experience who wants to grow their career with a global technology leader. You'll be part of a team that values innovation, customer service, and continuous learning. The casual work environment and comprehensive benefits package make this an attractive position for technical professionals looking to make an impact in a dynamic, growing organization.