IT Support Engineer I, Ops Tech Solutions (OTS)

Amazon's Operations Technology Solutions (OTS) is seeking an IT Support Engineer I to join their team. This role is crucial in providing technical support for Amazon's vast operations network, which delivers thousands of products globally. The position combines hands-on technical work with infrastructure management, requiring skills in networking, systems administration, and hardware support. The ideal candidate will have experience with Cisco networking, Linux/Microsoft systems, and a strong foundation in IT support. The role offers comprehensive benefits, including healthcare from day one, 401(k) matching, and generous parental leave. This position provides an opportunity to work with cutting-edge technology while supporting Amazon's core operations. The role involves both local and remote support, requiring travel within the region, and offers a casual, practical work environment. The position demands physical capabilities and technical expertise, making it ideal for someone who enjoys hands-on technical work in a dynamic environment.