IT Support Engineer I, OTS

Amazon's Operations Technology Solutions (OTS) team is seeking an IT Support Engineer I to join their global IT support infrastructure. This role is crucial in maintaining Amazon's operational excellence, supporting the company's vast network of facilities that deliver thousands of products worldwide daily. The position combines hands-on technical support with infrastructure management, requiring expertise in networking, systems administration, and problem-solving.

The ideal candidate will be responsible for ensuring the continuous operation of critical IT infrastructure, troubleshooting complex technical issues, and implementing solutions that maintain Amazon's high standards of service. This role offers an opportunity to work with cutting-edge technology while supporting one of the world's largest logistics operations.

The position offers comprehensive benefits, including healthcare from day one, 401(k) matching, and generous parental leave. Working in a dynamic environment, you'll collaborate with diverse teams, manage local technical projects, and have opportunities for professional growth. The role requires both technical expertise and physical capabilities, as it involves on-site support and potential travel within the region.

This is an excellent opportunity for an IT professional looking to advance their career with a global technology leader, working in an environment that values innovation, customer obsession, and operational excellence. The role combines technical challenges with practical problem-solving, making it ideal for someone who enjoys hands-on work and has a passion for maintaining critical infrastructure.