IT Support Engineer, IT Services

Amazon Global IT Support is seeking an IT Support Engineer to join their dynamic team in Chengdu. This role combines technical expertise with customer service excellence, supporting Amazon's internal teams with their IT needs. The position requires strong knowledge of various operating systems, networking, and infrastructure technologies. You'll be part of a fast-paced environment where you'll troubleshoot complex IT issues, manage projects, and implement sustainable solutions. The ideal candidate brings extensive experience in networking, Windows Server technologies, and technical support, with the ability to work both independently and collaboratively. This role offers the opportunity to work with cutting-edge technology while contributing to Amazon's mission of being Earth's most customer-centric company. You'll be responsible for everything from OS deployment to AV system troubleshooting, making every day different and challenging. The position requires both technical depth and leadership skills, as you'll be involved in training others and leading projects. Join Amazon's culture of innovation where you can make a significant impact while working with some of the best minds in technology.