Amazon's Ops Tech IT (OTS) team is seeking an IT Support Engineer to maintain and enhance their global operations infrastructure. This role combines hands-on technical support with strategic infrastructure improvements, offering a dynamic work environment where no two days are the same. Based in Sered, Slovakia, you'll work with cutting-edge technology while supporting Amazon's vast operational network.
As an IT Support Engineer, you'll be responsible for ensuring the reliability of Amazon's IT infrastructure, troubleshooting issues, and implementing improvements across multiple facilities. You'll have the opportunity to work on diverse projects, from daily technical support to designing IT infrastructure for new buildings. The role involves significant collaboration with both remote and on-site teams, requiring strong communication skills and technical expertise.
The position offers a competitive base salary starting at €1900 per month, complemented by additional benefits including medical coverage, life insurance, retirement benefits, and equity compensation through restricted stock units. You'll be part of Amazon's OTS team, which operates 24/7 to maintain the technology backbone of one of the world's largest companies.
This role is ideal for someone with strong technical skills in network administration, system integration, and infrastructure management, combined with a passion for problem-solving and continuous improvement. You'll have the opportunity to mentor others while continuing to develop your own skills in a fast-paced, innovation-driven environment.