ITS Events Support Engineer I (EP)

Global technology company providing e-commerce, cloud computing, digital streaming, and artificial intelligence services.
DevOps
Entry-Level Software Engineer
In-Person
["5,000+"] Employees
2+ years of experience
Enterprise SaaS

Description For ITS Events Support Engineer I (EP)

The Production Engineer role at Amazon focuses on providing technical support for live events, managing audio, lighting, and video systems. This full-time position requires a versatile professional who can handle the technical aspects of event production while maintaining high service standards. The role combines hands-on technical work with event management, requiring both technical expertise and strong communication skills.

The position involves working directly with various audio-visual equipment, including professional-grade mixers, cameras, and lighting systems. The engineer will be responsible for setting up, maintaining, and troubleshooting these systems while ensuring smooth event transitions and excellent service delivery.

This role is perfect for someone who thrives in a dynamic environment and has a passion for event technology. The ideal candidate will have both technical knowledge and practical experience in event production, along with the ability to work flexible hours as events demand. The position offers the opportunity to work with cutting-edge AV technology while being part of Amazon's global team.

Key aspects of the role include system configuration, event support, process improvement, and maintaining high safety standards. The position requires business-level Japanese language skills and offers the chance to work in Tokyo, one of the world's most dynamic cities. This is an excellent opportunity for someone looking to combine technical expertise with event management in a global technology company.

Last updated 5 days ago

Responsibilities For ITS Events Support Engineer I (EP)

  • Implement setup and strike of audio, lighting, video, staging equipment
  • Setup and configuration of audio, lighting, video production and presentation systems
  • Work with overhire support and internal teams to deliver complex setups
  • Communicate, log and report on assignments using designated resources
  • Professional communication with customers across all channels
  • Maintain organized office and storage areas
  • Work independently with all levels of organization
  • Analyze and improve existing processes
  • Provide feedback and process improvement ideas
  • Troubleshoot and resolve Audio, Lighting, Video Production system issues
  • Conduct system testing and provide detailed reports
  • Ensure safe working practices and report safety concerns

Requirements For ITS Events Support Engineer I (EP)

Linux
  • 2-4 year degree in event production/engineering or related field experience
  • Prior corporate event or media support experience
  • MS Office suite proficiency
  • Audio mixers operation (Yamaha CL/QL series, Allen and Heath SQ series)
  • Vision mixer operation and setup (Grass Valley, Sony, SAM, Ross)
  • Video camera framing and setup
  • PTZ camera operation
  • Stage lighting experience
  • IP Network knowledge
  • AV certifications (CTS preferred)
  • Experience managing events/meetings in a global company
  • Business level Japanese

Benefits For ITS Events Support Engineer I (EP)

  • Workplace accommodations available for disabilities

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