ITS Support Engineer I

Join Amazon's IT Services team as an ITS Support Engineer and become part of the engine that powers Amazon's seamless operations. As an ITS Support Engineer, you'll be the go-to expert for Amazon's corporate offices nationwide, providing essential on-site infrastructure support. The role involves collaborating with cross-functional teams, troubleshooting network and infrastructure issues, and ensuring uninterrupted productivity for Amazon's corporate workforce.

You'll work in a dynamic, high-impact environment where you'll handle exciting technical challenges daily. The position requires strong problem-solving skills and technical expertise in networking, infrastructure, and IT systems. You'll partner with Network Engineering teams, manage projects, and serve as an escalation point for complex technical issues.

Amazon offers comprehensive benefits, including medical, dental, and vision coverage, parental leave options, and a 401(k) plan. The team culture emphasizes inclusion, continuous learning, and professional growth through mentorship programs and career development opportunities.

The IT Services team is diverse and collaborative, fostering an environment where innovation thrives. You'll join a group of passionate problem-solvers who make a real difference in supporting Amazon's global operations. The role offers opportunities to work with cutting-edge technology while developing both technical and leadership skills.

If you're passionate about technology, customer service, and want to make an impact at a global scale, this position offers an excellent opportunity to grow your career while contributing to Amazon's mission of being Earth's Best Employer.