Lab Support Engineer, Ring Software/Firmware

Ring, an Amazon company, is seeking a Lab Support Engineer to join their Software/Firmware development organization in Chennai, India. This role is crucial for maintaining and expanding Ring's device testing capabilities, focusing on products like doorbell cameras and security cameras.

The position combines technical expertise with operational management, requiring someone who can maintain lab infrastructure, manage equipment resources, and ensure smooth testing operations. You'll be working with cutting-edge smart home technology while supporting development teams, QA engineers, and various stakeholders.

As a Lab Support Engineer, you'll be responsible for maintaining test equipment, troubleshooting both hardware and software issues, and managing prototype devices. The role requires expertise in multiple operating systems including Linux, Android, iOS, and FireOS. You'll also be involved in documentation, metrics generation, and process improvement.

This is an excellent opportunity for someone with a technical background who enjoys hands-on work with hardware and software systems. The role offers exposure to embedded systems and consumer devices, making it ideal for those interested in IoT and smart home technology. You'll be part of Ring's mission to make neighborhoods safer while working with a diverse team of engineers and QA professionals.

The position requires strong analytical skills, attention to detail, and excellent communication abilities. You'll need to be proactive in maintaining lab resources and quick in responding to technical issues. This role is perfect for someone who combines technical knowledge with organizational skills and has a passion for quality improvement.