Operations Engineer I, AWS Managed Services (AMS)

Amazon Web Services (AWS) Managed Services team is seeking an Operations Engineer I to join their dynamic cloud infrastructure management team. This role sits at the intersection of cloud technology and customer service, working with AWS's comprehensive suite of services to help customers accelerate their cloud adoption journey.

As part of AWS Managed Services, you'll be instrumental in automating and managing critical infrastructure components, working alongside talented Operation, Database, and Network Engineers. The role involves tackling complex technical challenges in an agile environment, troubleshooting issues, and building innovative solutions that enable safe and efficient operations at scale.

The position offers unique opportunities to work with groundbreaking technologies while directly impacting customer success. You'll be responsible for operating the Managed Service platform, collaborating with internal teams, and serving as a technical escalation point. The role requires strong problem-solving abilities, excellent communication skills, and a passion for cloud technologies.

AWS values diverse experiences and fosters an inclusive culture through employee-led affinity groups and ongoing learning opportunities. The company offers excellent career growth potential with mentorship programs and resources for professional development. Work-life harmony is prioritized through flexible work arrangements.

This role requires US citizenship and the ability to obtain a Secret security clearance, indicating the high-trust nature of the position. You'll be joining AWS, the world's leading cloud platform, trusted by companies from startups to Global 500, making this an excellent opportunity for those looking to make a significant impact in cloud computing.