Operations Engineer I, AWS Managed Services (AMS)

Amazon Web Services (AWS) is seeking an Operations Engineer I to join their Managed Services (AMS) team. This role sits at the intersection of cloud technology and customer service, working with AWS's comprehensive suite of cloud services. The position involves collaborating with Operation, Database, and Network Engineers to tackle complex technical challenges in an agile environment.

As part of AWS Managed Services, you'll be instrumental in accelerating cloud adoption through automation and machine learning. The role encompasses managing AWS infrastructure, automating common activities, and providing full-lifecycle services to support customer infrastructure. You'll work alongside some of the industry's brightest minds, troubleshooting complex issues and building innovative solutions.

The ideal candidate will have strong experience in virtualization, database administration, and information security. You'll be responsible for operating the Managed Service platform, collaborating with internal teams, and serving as a technical escalation point. This role requires a US Citizen who can obtain a Secret security clearance.

AWS offers a supportive and inclusive work environment with numerous opportunities for professional growth. The company values diverse experiences and provides extensive resources for career development. You'll be part of a team that's driving innovation in cloud computing and helping customers worldwide transform their businesses.

This position combines technical expertise with customer service, requiring both strong problem-solving skills and excellent communication abilities. You'll have the opportunity to work with cutting-edge technologies while contributing to the success of AWS's global customer base.