Operations Engineer I - Linux, AWS Managed Services

Amazon Web Services (AWS) is seeking an Operations Engineer I to join their AWS Managed Services (AMS) team. This role combines technical support with cloud infrastructure management, making it ideal for engineers passionate about cloud technologies and customer service. As an OEI, you'll be at the frontline of technical support, handling infrastructure-related requests from corporate clients through various communication channels. The position requires expertise in Linux systems, networking fundamentals, and cloud technologies.

The role offers a unique opportunity to work with AWS's enterprise-level customers, solving complex technical challenges across multiple AWS services and regions. You'll be involved in everything from troubleshooting and monitoring to managing security and backup services. The position also emphasizes knowledge sharing and community building, as you'll contribute to creating technical documentation and training materials for the AWS community.

AWS values diversity and work-life harmony, offering a flexible working culture and strong support for professional growth. The company's commitment to inclusion is demonstrated through employee-led affinity groups and ongoing learning experiences. Whether you're starting your career or transitioning from a different path, AWS encourages applications from candidates with diverse experiences.

This position is perfect for someone who combines technical expertise with strong communication skills and a customer-service mindset. You'll be part of a team that's driving cloud innovation while supporting some of the world's most successful companies. The role offers excellent opportunities for learning and advancement within AWS's dynamic and growing cloud ecosystem.