Physical Security Support Engineer, Security Integrations Group (SIG)

Global technology company leading in e-commerce, cloud computing, and digital streaming services.
Security
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Cybersecurity · Enterprise SaaS

Description For Physical Security Support Engineer, Security Integrations Group (SIG)

Amazon Worldwide Operations Security (WWOS) is seeking a Security Support Engineer to join their Security Integrations Group (SIG). This role is crucial in maintaining Amazon's global physical security infrastructure, including access control, video management, and incident management systems.

The position offers a unique opportunity to work with cutting-edge security technologies while supporting Amazon's vast operational network. As a Security Support Engineer, you'll be part of a 24/7 operation providing essential support for critical security systems. The role combines technical expertise with customer service, requiring both strong technical skills and excellent communication abilities.

The ideal candidate will have experience with security systems, IT infrastructure, and scripting languages. You'll work in a fast-paced environment, handling various technical challenges while maintaining high security standards. The position offers comprehensive benefits including medical coverage, 401(k), and parental leave options.

SIG is part of the Global Physical Security group, focusing on engineering, design, development, and deployment of security systems worldwide. The team maintains a constant presence across AMER, APAC, and EMEA regions, ensuring round-the-clock support for Amazon's global operations.

This role offers excellent growth opportunities within Amazon's security infrastructure, allowing you to work with diverse technologies and systems while contributing to the safety and security of one of the world's largest companies. The position requires flexibility with shifts and on-call duties, but provides comprehensive benefits and the chance to work with cutting-edge security technologies.

Last updated 4 days ago

Responsibilities For Physical Security Support Engineer, Security Integrations Group (SIG)

  • Provide application support and troubleshooting for WWOS Security Integrations Group
  • Support Amazon Operations' physical security system infrastructures
  • Respond to telephone, ticket and e-mail requests
  • Perform programming and technical project activities
  • Follow standard procedures for issue escalation
  • Review and recommend logical and technical design
  • Document knowledge in Wiki articles
  • Participate in on-call rotation
  • Work shifts including holidays and weekends

Requirements For Physical Security Support Engineer, Security Integrations Group (SIG)

Linux
  • 2+ years of customer facing IT role or physical security systems/infrastructure work experience
  • Experience scripting in PowerShell or other scripting languages
  • Associates degree or higher in Information Technology, Communications, Business, Criminal Justice, or similar
  • Experience managing projects with shifting priorities
  • Knowledge of computer networking basics
  • Experience building and maintaining strong working relationships
  • Experience working with Microsoft SQL Server
  • Ability to work shifts including weekends, nights, and holidays

Benefits For Physical Security Support Engineer, Security Integrations Group (SIG)

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
401k
  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan

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