Process Engineer I, Trustworthy Shopping Experience (TSE) Product Team - RISC

Join Amazon's Trustworthy Shopping Experience (TSE) team as a Process Engineer I, where you'll play a crucial role in ensuring customers have a trustworthy shopping experience on Amazon's platform. You'll be responsible for analyzing operational processes and developing self-service software products called Paramount workflows. The role combines technical expertise with business process improvement, working alongside operations, product managers, software engineers, and data scientists.

The TSE team focuses on five key areas: eliminating catalog defects, ensuring policy compliance, vetting selling partners, guaranteeing product authenticity, and protecting customers through the A-to-z Guarantee. You'll be instrumental in designing and implementing tools and technology innovations that protect the buying experience while creating a friction-free environment for sellers.

As a Process Engineer, you'll deep dive into processes, simplify workflows, and launch innovative solutions. You'll work with cross-functional teams to understand business models, generate technical requirements, and develop high-quality software products. The role offers the opportunity to directly impact Amazon's customer and seller experience through technology-driven solutions.

This position requires strong analytical and communication skills, combined with a passion for technology and innovation. You'll collaborate with various teams to build a deeper understanding of operational performance and drive improvements that directly influence Amazon's bottom line. The role offers the chance to see your insights transform into real tools and features that enhance the marketplace experience for both customers and sellers.