Process Engineer - Technology, Selling Partner Support Experience (SPSE)

Global technology company leading in e-commerce, cloud computing, and artificial intelligence
$65,700 - $164,800
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · E-Commerce

Description For Process Engineer - Technology, Selling Partner Support Experience (SPSE)

Amazon's Selling Partner Support Experience (SPSE) team is seeking a Process Engineer to join their dynamic organization. This role is crucial in supporting Amazon's third-party seller ecosystem, which includes over a million merchants, vendors, and brand owners. The position combines technical expertise with business process optimization, focusing on developing and improving automated self-service software products called Workflows.

The role offers an opportunity to directly impact Amazon's marketplace growth by enhancing seller engagement and support systems. You'll work at the intersection of technology and business operations, using BPMN tools, various programming languages, and process modeling to create efficient solutions. The position requires collaboration with cross-functional teams, including product managers, software engineers, and business analysts.

As a Process Engineer, you'll be responsible for analyzing operational processes, designing software solutions, and continuously improving the seller support experience. The role offers competitive compensation ranging from $65,700 to $164,800 based on location and experience, plus comprehensive benefits including medical coverage and equity opportunities.

The ideal candidate will bring a strong technical background, experience in process development or software engineering, and the ability to translate complex business requirements into practical technical solutions. You'll be joining a team that values both productivity and enjoyment, working in Seattle's dynamic tech environment.

This position offers growth opportunities within Amazon's vast ecosystem, allowing you to contribute to one of the world's largest e-commerce platforms while developing expertise in process engineering and automation. The role combines technical challenges with business impact, making it ideal for someone who enjoys solving complex problems while driving tangible results.

Last updated a day ago

Responsibilities For Process Engineer - Technology, Selling Partner Support Experience (SPSE)

  • Analyze operational processes to design, develop, test, launch and improve high quality self-service software products
  • Partner with SPSE organization to understand business models and generate technical requirements
  • Work cross-functionally with product managers, software engineers, business analysts and program managers
  • Document requirements, create functional specifications and generate BPMN technology powered process maps
  • Author content in various markup languages
  • Deep dive technical product or operational issues to identify root cause
  • Develop and improve automated self-service software products (Workflows)

Requirements For Process Engineer - Technology, Selling Partner Support Experience (SPSE)

Java
JavaScript
Ruby
  • Bachelor's degree in engineering, information technology, related technical field or equivalent experience
  • Experience in process development, product design, software development, or business process improvement
  • Working knowledge of data and process modeling
  • Experience with programming/markup/scripting languages (Java, JavaScript, Ruby, SQL, Markdown, HTML and CSS)
  • Experience with scrum and delivering web application products

Benefits For Process Engineer - Technology, Selling Partner Support Experience (SPSE)

Medical Insurance
Equity
401k
  • Medical benefits
  • Financial benefits
  • Equity compensation
  • Sign-on payments available
  • Full range of medical, financial, and other benefits

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