Product Launch - Customer Solution Manager - Tech

Amazon Robotics (AR) is seeking a Product Launch Customer Solution Manager - Tech to bridge the gap between Engineering & Product Development and Amazon Operations. This role is crucial for implementing new automation solutions in Amazon's Fulfillment and Transportation Centers. The ideal candidate will lead end-to-end product launches, coordinate field testing, and drive customer adoption of new technologies.

As the lead Product Launch CSM-T, you'll work cross-functionally with various stakeholders to ensure successful technology implementations. You'll become a technical expert, leading engineering issue triages and performance analysis. The role involves significant customer interaction, requiring strong communication skills to translate technical concepts for non-technical audiences.

The position offers a competitive salary range of $118,200 to $204,300, depending on location and experience, plus comprehensive benefits including medical coverage and equity compensation. This is an excellent opportunity for someone who combines technical expertise with strong project management and customer relationship skills.

The role requires travel up to 35% to various Amazon facilities, offering hands-on experience with cutting-edge robotics technology. You'll be part of a dynamic team that values innovation, customer obsession, and problem-solving, working on technologies that transform customer experiences in unprecedented ways.