PSO Engineer, Prime Air

Global technology company pioneering innovations in e-commerce, cloud computing, and artificial intelligence.
$116,300 - $201,200
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
AI · Logistics · Robotics
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Description For PSO Engineer, Prime Air

Amazon Prime Air is revolutionizing delivery services through innovative drone technology, seeking an experienced Engineer for their Product Support Organization team. This role combines aerospace innovation with customer-focused solutions, requiring expertise in hardware and software deployment, troubleshooting, and continuous improvement. The position offers an opportunity to work on cutting-edge delivery technology while collaborating with cross-functional teams including engineering, manufacturing, and operations.

The role demands strong problem-solving abilities and technical expertise, particularly in aerospace or regulated industries. You'll be responsible for driving efficient delivery solutions, investigating complex issues, and converting operational insights into practical improvements. The position offers competitive compensation ranging from $116,300 to $201,200 annually, depending on location and experience, plus comprehensive benefits.

Amazon's commitment to diversity and inclusion makes this an ideal opportunity for professionals seeking to make history in autonomous delivery systems. The role requires export control license compliance and offers the chance to work on revolutionary technology that's already delivering to customers. Join Prime Air to be part of a team that's defining the future of delivery services while solving real-world challenges using state-of-the-art technologies.

Last updated 3 months ago

Responsibilities For PSO Engineer, Prime Air

  • Drive deployment of hardware and software functionality
  • Pursue continuous improvement and investigate issues across different disciplines
  • Work with engineering, manufacturing, and operational functions
  • Drive efficient delivery and decompose ambiguous problems into solutions
  • Convert lessons learned to requirement update requests
  • Build trust and drive alignment across design and operations spaces

Requirements For PSO Engineer, Prime Air

Linux
  • Bachelor's degree in mechanical engineering, electrical engineering, computer science or equivalent
  • Experience working in design, product support, or field service
  • Experience with new product introduction/launch, and change introduction
  • Experience with project planning and prioritization of requests
  • Experience working on aerospace products/projects or in other regulated fields
  • Experience with troubleshooting, trend analysis, and RCCA

Benefits For PSO Engineer, Prime Air

Medical Insurance
Equity
Vision Insurance
Dental Insurance
  • Medical, financial, and other benefits
  • Equity compensation
  • Sign-on payments
  • Total compensation package

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